Shipping is normally via United Parcel Service (UPS), FedEx,or the United States Postal Service (USPS) when necessary. Using a customer's shipping account, other shipping companies may also be used, please contact Dakota Digital for more information.
All orders may be shipped signature required. You will need to be available to sign for your package at time of delivery. All orders must be shipped to the billing address of the credit card. If an alternate shipping address is required please contact us at 1-800-593-4160 to place an order by Money Order, Cashier's Check or Wire Transfer.
For in stock items, orders typically ship within 1 business day. Your credit card may be charged on the day you place the order.
All VFD Instrument systems and individual digital gauges are built to order and have an estimated 1 week build time before shipment. Many VHX and VLK/ VLC, HDX and HLC, RTX Instrument systems are built to order and have an estimated 6- 7 week build time before shipment. This is an estimated time-frame and is not a guarantee that items will ship within the above time frame due to unexpected delays. Backorders may not be known at time of order; if a backorder arises we will attempt to contact you as soon as any issues are known. Shipping and Handling will not be reimbursed due to product backorders, every attempt will be made to ship the product as quickly as possible.
If an extended shipping delay is known, an email will be sent to you stating the estimated date of completion.
Any correction to your shipping address, once shipped, will incur an additional charge of $15.00 per correction.
Any returned, refused or undeliverable packages will incur the actual shipping fees of the order and are not refundable. Packages shipped with "Special Shipping" or "Free Shipping" will incur actual shipping costs if returned, refused or undeliverable. Reshipping returned, refused or undeliverable packages will incur the shipping costs of reshipping order.
Dakota Digital may request a Credit Card Authorization Form to be filled out and sent back before your order will ship. Dakota Digital may request this information at any time before the order has shipped.
Dakota Digital reserves the right to refuse shipment to address' that are not the same as the Billing Address.
Dakota Digital will ship to Foreign Countries listed via US Postal Service Priority Express Mail (formerly Global Express Mail),UPS or FedEx. The default shipping company is with US Postal Service unless specified when ordering, fees will be emailed to you once your order has been accepted. Any customs/ import fees will be assessed and collected by your local authorities. Dakota Digital will not modify the invoice total or mark the shipment as a gift.
Dakota Digital reserves the right to change its "Shipping Policy" without prior notice.
$10.00 Flat Fee shipping is available on all web orders when shipped within the Continental United States (excludes Hawaii and Alaska). The Basic Shipping methods used by Dakota Digital are UPS Ground, FedEx Ground or USPS First Class, Priority or Flat Rate mail at Dakota Digital's discretion.
Dakota Digital offers a 30 day return policy from purchase date. All returns are subject to a 15% restocking fee and reviewable upon receipt of product in question.
Dakota Digital cannot accept returns on any custom built, damaged products or special order items.